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Stay informed with latest news from the world of eCommerce, new eStar updates and features and see how our clients are connecting with more customers than ever before.

Order Management and Fulfilment

How to fulfil great customer expectations

eStar account manager Amanda Dillon discusses fulfilling great expectations.

Customer expectations are constantly increasing and their expectations to have their orders delivered in full and on time and for a seamless shopping experience are higher than ever.

Retailers then must be able to support a streamlined fulfilment process, which is a simple aim but usually complex to achieve.

How to fulfil great customer expectations

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Delivery in the details

eStar senior project manager Patrick Gaskin discusses store fulfilment in the time of COVID.

The disruption of the past 18 months has brought on change, both temporary and permanent. Central business districts – the mecca of foot traffic – have remained largely deserted as people continue to work from home and shop online. Lockdowns remain a constant threat, fuelling uncertainty and hurting consumer confidence.

Delivery in the details

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Briscoes maximises picking efficiency using eStar Digital Picking

eStar client, Briscoes implemented eStar Digital Picking earlier this year with the aim to streamline fulfilment, improve picking productivity and reduce manual processes.

Digital Picking is an extension of eStar’s Order Management and Fulfilment module and is easily configured and compatible with a range of handheld devices.

Briscoes maximises picking efficiency using eStar Digital Picking

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